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Our Complete Booking

AND MANAGEMENT SERVICES

Complete booking mastery with the personal touch that sets us apart

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COMPREHENSIVE BOOKING EXCELLENCE – DESIGNED FOR THE DISCERNING OWNER

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While others offer basic listing services, we deliver a complete booking ecosystem that transforms your property into Cornwall's most sought-after destination. Our Curated Management Service provides everything you need to maximise occupancy and revenue – with the option to upgrade to our signature Complete Concierge Management whenever you're ready for complete hands-off luxury.

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This is booking management elevated to an art form.

WHAT'S INCLUDED IN YOUR CURATED MANAGEMENT SERVICE

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 STRATEGIC PROPERTY POSITIONING & MARKETING

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Your property, presented as the premium choice

  • Professional consultation with founders Zoe and Luis 

  • Expert copywriting that tells your property's unique story

  • Multi-platform optimisation across 15+ booking channels including Airbnb, Booking.com, and our exclusive website

  • SEO mastery that ensures maximum visibility in search results

  • Professional photography coordination 

  • Dynamic pricing strategy that adapts to market conditions and maximises revenue​

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​24/7 GUEST SUPPORT – GENUINELY PERSONAL

Real people, real expertise, real results

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Unlike call centers, your guests speak directly to our Cornwall-based team who live and breathe the local area. Our 24/7 support includes:

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  • Instant response to booking inquiries (within 15 minutes, maximum 1 hour all times of day)

  • Personal guest communication throughout their entire journey

  • Emergency support with 30-minute local response time

  • Concierge recommendations from our team of local experts

  • Post-stay follow-up to secure reviews and repeat bookings​

​CHANGEOVER COORDINATION EXCELLENCE

Seamless transitions, every time

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  • Direct liaison with your chosen cleaning team

  • Quality assurance through our inspection protocols

  • Flexible scheduling to maximise booking opportunities

  • Maintenance issue identification and coordination

  • Guest preparation including welcome touches and property briefings

 

TRANSPARENT FINANCIAL MANAGEMENT

Clear accounting, prompt payments, complete control

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  • Monthly financial reporting with detailed booking analytics

  • Prompt payment of cleared funds directly to your account

  • 10% commission – no hidden fees, no surprises

  • Owner portal access with live calendar management

  • Personal use blocking available anytime

 

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ANNUAL PERFORMANCE OPTIMISATION

Strategic guidance for continuous improvement

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  • Comprehensive annual assessment by our founders

  • Revenue optimisation recommendations based on market analysis

  • Property enhancement suggestions to increase booking value

  • Market positioning review to maintain competitive advantage

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PERFECT FOR OWNERS WHO WANT:

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  •  Maximum booking revenue without daily management

  •  Professional marketing that positions their property as premium

  • Reliable changeover coordination with quality assurance

  • 24/7 guest support from genuine local experts

  • Complete transparency in financial reporting

  • The option to upgrade to complete hands-off in house management 

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READY TO MAXIMISE YOUR PROPERTY'S POTENTIAL?

THE ROWES RETREATS ADVANTAGE

Why 90% of our clients upgrade to Complete Concierge Management:

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While our Curated Management service delivers exceptional results, most owners discover the transformative power of our complete Complete Concierge service. When you're ready for:

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  • Complete hands-off operation with our in-house housekeeping team and private launderette 

  • Our exclusive linen subscription service (unavailable anywhere else in Cornwall)

  • Guaranteed quality control through our all-in-house approach

  • Higher occupancy rates through our proven operational excellence​

 

...the upgrade is seamless and the results speak for themselves.​​

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Start with comprehensive booking management – upgrade to complete in house hotel standards whenever you're ready.

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Our Curated Management service provides everything you need to succeed, with the peace of mind that our signature Complete Concierge Management is available whenever you want to experience complete hands-off operation.

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10% commission. No hidden fees. No contracts. Just results.

For more information and to find the right service for you, click the link below to get in touch:

FREQUENTLY ASKED QUESTIONS

Your Questions, Expertly Answered: A Transparent Approach to Holiday Letting

 

At Rowes Retreats, we understand that letting your holiday home is more than just a financial decision—it’s about trust, flexibility, and peace of mind. Whether you’re letting for a few months a year or running a full-time rental, our tailored services ensure that you’re always in control, your guests have an exceptional experience, and your property is well cared for.Below, we’ve answered some of the most common questions from property owners considering holiday letting with us.

OUR SERVICE AREA

Our service area for our curated management services encompasses the whole of Cornwall, so if you're looking to let you property across the county, give us a call and we can discuss all your needs.

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